Notification of Partially Restarting Suspended Services

While the Japanese government has decided to extend the Emergency Declaration over the COVID-19 outbreak in some prefectures, GBT NTA will gradually resume services which were partially suspended.

To help prevent the re-spread of infection, however, we will continue to operate with limited number of staff for the time being.

Services to be resumed effective Monday Feb. 08, 2021 (from suspension):
Offline service by Japan Domestic Travel Desk (Flight, Rail, Hotel etc.)

Booking request
Email for inquiry will be available.

Operation hours

  • Domestic Air & Hotel: 10:00 - 17:00 (Exept Saturdays, Sundays and National Holidays)
  • Rail tickets: Once a week - inquiry close every Wednesday, process for delivery every Thursday
    *Delivery will be by courier.

    Services except above, including International Travel Desk, Emergency Travel Service, Web Support & Online Booking Tools (both international/domestic, if contracted) remain available as usual.

    * Proxy application for visas and passports can also be accepted, but as this is limited to the public institutions of other countries, the response will be individual. Additionally, some countries currently have immigration restrictions and quarantine after arrival which may affect your request.

    Please note our operations may be adjusted again in the future depending on the infection situation and guidelines imposed by the administrative body.

    GBT NTA will continue to monitor the COVID-19 situation and provide additional updates as and when appropriate.