Services and Tools for Travelers
Book
Offline Reservations
Travelers can make bookings online or by phone. Our experienced bilingual travel counselors make reservations in compliance with your travel policies.
Online Reservations
Profile Management Tool
“CONNECT”
We provide profile management tool “CONNECT”. Travelers create and update their profiles directly by accessing this tool. The centrally managed profile will be used for both international and domestic online reservations.
International Online Booking Tool “GetThere”
Travelers can use “GetThere” for direct booking of international arrangements such as air, hotels, and rental cars 24 hours a day, 365 days a year.
Domestic Online Booking Tool “Shuccho Navi”
“Business Trip Navi” is a tool specialized in arranging and managing domestic business trips for corporations. You can use the internet to make online reservations for JR tickets, domestic travel, accommodation, and business packages 24 hours a day from your computer or smartphone (mobile device).
Assist
Emergency Support
Our in-house dedicated team of experienced travel counselors will take care of any emergencies outside of business hours. With this emergency support team, we provide travel support service 24 hours a day, 365 days a year in Japanese and English.
VISA and Passport/VIP Service
We provide extra business travel related services such as arranging visas from Japan, application of passports (Japanese only) as well as special support for VIPs.
Trip Management Tool
The Amex GBT Mobile App, an itinerary management tool, allows users to check information such as itinerary changes on their mobile device at any time.
Risk Management Tool
“EXPERT CARE”
With the combination of travel data and GPS function, our travel disruption and risk management platform enables your risk management teams to proactively monitor travel plans, quickly identify and have two-way communication with travelers globally using the smart phone app.
Insurance for International Trips
It is not easy to arrange insurance individually for each trip. We recommend comprehensive corporate insurance to make it easy for you to manage and settle.